At, we strive to provide our customers with a convenient and hassle-free shopping experience. We understand that sometimes, you may need to return a product for various reasons. To ensure your satisfaction, we have established the following return policy:

1. 30-Day Return Window:

  • We offer a 30-day return window for most products, starting from the date of delivery. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

2. Eligibility for Returns:

  • To be eligible for a return, your item must be in the same condition as you received it, and it must be in its original packaging. Please make sure that the product is unused, undamaged, and with all the tags, labels, and accessories intact.

3. Non-Returnable Items:

  • Certain items are not eligible for returns due to hygiene and safety reasons, such as personal care products, perishable goods, and items classified as hazardous materials. Additionally, items that are customized or made-to-order may not be eligible for return.

4. Return Process:

  • To initiate a return, please log in to your account, go to your order history, and select the specific order containing the items you wish to return. Follow the provided instructions to complete the return request.

5. Return Shipping:

  • In most cases, you will be responsible for the return shipping costs. We recommend using a trackable and insured shipping method to ensure the safe return of your product. Please retain the shipping receipt for your records.

6. Refund or Exchange:

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your return. If approved, you can choose between a refund or exchange. Refunds will be processed to the original payment method used during the purchase.

7. Refund Processing Time:

  • Refunds will typically be processed within 5-7 business days after receiving the returned item. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

8. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item. We will arrange for a return or replacement at no extra cost.

9. Customer Support:

  • If you have any questions or need assistance with your return, our customer support team is available to help. You can reach out to us through our contact page on the website or via our customer support email or phone number.

10. Returns with Gift Cards: – If your purchase involved the use of a gift card, the refund amount for the returned item will be credited back to your account as store credit.

Please note that our return policy may be subject to change or specific variations for certain products. We recommend reviewing the product-specific return policy on the individual product pages on our website.

We appreciate your trust in, and we are committed to ensuring your satisfaction with our products and services. If you have any questions or concerns about our return policy, please don’t hesitate to get in touch with our customer support team.

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